Welcome To Uddin's Fragrances
Refund policy
Refund policy
At Uddin’s, we ensure customer satisfaction with every purchase. If you’re not satisfied, you may return or exchange your product under the following conditions:
- Return & Exchange Period – Returns and exchanges are accepted within 14 days of order delivery.
- Product Condition – The product must be at least 90% full and in its original packaging to qualify for an exchange.
- Processing Time – All return and exchange requests will be processed within 3 to 5 working days.
- Non-Refundable Charges – Delivery charges from the original order are non-refundable.
- Customer’s Responsibility – The customer will bear the delivery charges for exchanges, except in cases of damage or leakage.
- Damaged or Leaked Products – If the product arrives damaged or leaked due to our fault, we will cover all return and exchange delivery charges.
- No Returns or Exchanges on Sale Items – Products purchased on sale are not eligible for return or exchange.
📲 To initiate a return or exchange, kindly WhatsApp us at +92 3705911448.